Description of goods and/or services

Frontier Roll Your Own is a business in the roll your own cigarette industry

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of courier tracking number

Export restriction

The offering on this website is available to South African clients only at this time

Return and Refunds policy

The provision of goods and services by Frontier Roll Your Own is subject to availability. There are no refunds or returns due to health reasons.

Customer Privacy policy

Frontier Roll Your Own shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 or here

Payment options accepted

Payment may be made via Visa and MasterCard.

Card acquiring and security

Card transactions will be acquired for Frontier Roll Your Own via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Frontier Roll Your Own separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Frontier Roll Your Own takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Frontier Roll Your Own chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Frontier Roll Your Own may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Frontier Roll Your Own (close corporation) based in South Africa trading as

Frontier Roll Your Own CC and with registration number 2011/050782/23 and Barry Burchell (Owner).

Frontier Roll Your Own contact details

Company Physical Address:

Burchell Game Reserve Alicedale 6135

Email: fryocigarettes@gmail.com

Telephone: +27 (82) 414 3157